Legal Notice

In accordance with the legal provisions applicable to e-commerce, users of the website www.petnovalabs.com are informed of the identity of the various parties involved in its creation and monitoring.

2. Website Hosting

 

The Pet Nova Labs website is hosted by: Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada

Website: https://www.shopify.com

 

3. Intellectual Property

 

All elements present on the Pet Nova Labs website, including but not limited to texts, images, graphics, logos, icons, videos, visual elements, marketing content, website structure, and any other content accessible on the website, are protected by intellectual property laws and remain the exclusive property of Dikefalos Limited, unless otherwise stated.

 

Pet Nova Labs is a registered and protected trademark, the exclusive property of Dikefalos Limited.

 

Any reproduction, representation, distribution, adaptation, exploitation, or use, in whole or in part, of any element of the website, without prior written authorization, is strictly prohibited and may lead to prosecution.

 

4. Liability

 

Dikefalos Limited makes every effort to ensure the accuracy of the information published on the website. However, the company cannot guarantee the absence of errors, omissions, or interruptions.

The user acknowledges using the website under their sole responsibility.

The company shall not be held liable for any direct or indirect damage resulting from the use of the website or the inability to access it.

 

5. Products and Information

 

The products offered on the Pet Nova Labs website are intended for pets.

The information, descriptions, educational content, or advice present on the website are provided for informational purposes only and do not in any way replace the advice of a veterinarian.

In case of doubt concerning an animal's health, it is recommended to consult a qualified professional.

 

6. Personal Data

 

Personal data collected via the website is processed in accordance with the current privacy policy.

The information collected may be used for:

  • order processing,
  • customer service management,
  • delivery tracking,
  • improving the user experience,
  • sending commercial information (with consent where required).

The user has rights of access, rectification, objection, and deletion of their data, by sending their request to: contact@petnovalabs.com

 

7. Cookies

 

The website may use cookies to improve navigation, measure audience, and provide a personalized experience.

The user can manage or refuse cookies via their browser settings.

 

8. Applicable Law

 

These legal notices are governed by the law applicable according to the competent jurisdiction of the publishing company.

In the event of a dispute, an attempt at amicable resolution will be favored before any legal proceedings.

 

9. Contact

 

For any questions regarding the website or an order:

📧 contact@petnovalabs.com